Using the Acknowledgment Number

• Upon submitting your DSC application, an acknowledgment number is generated.
  
• This number is required to track the application progress.
  
• It must be entered correctly in the tracking portal.
  
• The acknowledgment acts as a reference for any queries.
  
• Keep this number safe until the certificate is issued.
  

Visiting the Tracking Portal of the Certifying Authority

• Each Certifying Authority provides a tracking section on its platform.
  
• You can access the application status page through the official portal.
  
• Enter the required details, such as the acknowledgment number or email ID.
  
• The current stage of your application is displayed.
  
• Status updates may include received, verified, approved, or dispatched.
  

Checking Email or SMS Notifications

• Certifying Authorities send email updates during the application process.
  
• Notifications include submission confirmation and verification status.
  
• Final approval or rejection messages are also sent to the registered email.
  
• SMS alerts may also be sent to the registered mobile number.
  
• Always monitor your inbox and spam folder for updates.
  

Contacting Customer Support

• If the status is unclear or delayed, contact the Certifying Authority’s helpdesk.
  
• Provide your acknowledgment number and registered details.
  
• Customer service can provide the exact progress stage.
  
• They can assist with any technical or verification issues.
  
• Support is usually available through phone or email.
  

Verifying Through DSC Management Panel (if issued)

• Once approved, the certificate is usually issued for download.
  
• You can verify issuance in the DSC management section.
  
• The panel may allow viewing certificate details and downloading files.
  
• Ensure that the certificate is active and has no errors.
  
• Save and back up the certificate or token after successful issuance.