Assessment and Valuation of Properties

• The municipal corporation is responsible for assessing the value of all taxable properties.
  
• It determines the tax base using methods like annual rental value, capital value, or unit area system.
  
• Zoning, property usage, construction type, and location are considered during valuation.
  
• Survey teams may conduct physical verification to ensure accuracy.
  
• Revised assessments are carried out periodically or when property changes occur.
  

Fixing Tax Rates and Charges

• The corporation decides the applicable property tax rates for various property types.
  
• Separate rates may be set for residential, commercial, industrial, and vacant land.
  
• It also notifies additional charges such as cess, service fees, or surcharges.
  
• Periodic revisions are published in official notices or gazettes.
  
• Rates are aligned with budgetary needs and urban planning policies.
  

Billing and Collection Process

• Property tax bills are issued by the municipal corporation to property owners.
  
• Bills are generated on an annual or half-yearly basis.
  
• Payment portals and collection centers are managed by the corporation.
  
• It ensures real-time update of payments, receipts, and dues.
  
• Recovery measures such as reminders, penalties, and legal action are enforced for defaulters.
  

Maintenance of Property Records

• The municipal body maintains a database of all assessed properties.
  
• Records include ownership details, area, valuation, and tax history.
  
• Changes like mutation, sub-division, or reassessment are updated in the system.
  
• Online access is often provided for transparency and public use.
  
• Verified records are used for tax audits and urban planning.
  

Handling Exemptions, Appeals, and Disputes

• The corporation grants exemptions to eligible individuals and institutions.
  
• It provides a mechanism to file appeals against incorrect tax assessments.
  
• Special grievance redressal cells handle disputes and rectification requests.
  
• Hearings or inspections may be conducted to settle tax objections.
  
• All decisions are governed by the municipal laws and rules applicable in the region.