Central Government Authorities
- The National Highways Authority of India is the main body for toll collection on national highways.
- It operates under the Ministry of Road Transport and Highways.
- It manages toll policies, rates, and contracts for national infrastructure.
- It oversees public-private partnership toll projects.
- It ensures legal and regulatory compliance for toll operations.
State Government Bodies
- State Road Development Corporations manage toll collection on state highways.
- They implement toll systems under state infrastructure policies.
- State authorities issue contracts for toll operation on regional roads.
- They determine toll rates based on local road projects.
- They coordinate with local police and enforcement bodies.
Private Concessionaires
- Toll contracts are often awarded to private companies under agreements.
- These firms build, operate, and maintain road stretches for fixed terms.
- They are allowed to collect tolls to recover project costs.
- They follow guidelines and performance standards set by the government.
- Periodic audits are conducted to check compliance and revenue records.
Highway Traffic Management Teams
- On-ground toll operations are handled by trained staff and supervisors.
- They manage vehicle movement and collect toll charges.
- Staff ensure proper entry of vehicle details at toll booths.
- They handle daily toll transactions and resolve driver queries.
- They follow strict procedures for accuracy and security.
Technology and Monitoring Agencies
- Specialized agencies manage electronic toll systems and backend processing.
- They oversee the functioning of digital toll platforms and records.
- Surveillance teams monitor real-time toll booth operations.
- Technology service providers ensure toll gates run smoothly.
- Central servers maintain toll payment history and traffic data.



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