Hello Auditor

 Are there discounts for return journeys on toll roads?

Return Journey Discount Policy

  • Yes, return journey discounts are offered at many toll plazas in India.
  • The discount is applicable when both onward and return trips occur within 24 hours.
  • This concession is allowed under the National Highways Fee Rules, 2008.
  • The return toll rate is typically less than the total of two single journeys.
  • It encourages cost-effective travel for round-trip users.

Eligibility Criteria and Validity

  • The same vehicle must pass through the same toll plaza in both directions.
  • The return must be made within the specified 24-hour window from the first entry.
  • Both trips must be recorded electronically or manually for verification.
  • Eligibility applies to all private and commercial vehicles, unless exempted.
  • Discounted toll receipts are issued for tracking and compliance.

Applicable Routes and Plazas

  • Most National Highway toll plazas offer return journey discounts.
  • Not all state highway toll points follow this provision uniformly.
  • Urban flyovers and bypass roads may or may not allow such discounts.
  • Policy adherence depends on the road authority and concession agreement.
  • Signboards at plazas display return journey fare details when applicable.

FASTag and Automated Calculation

  • Return journey tolls are automatically calculated through FASTag systems.
  • The tag records the timestamp and toll location during the first trip.
  • On the return, the system checks eligibility and applies the discounted rate.
  • Users receive instant notification and a digital receipt via SMS or email.
  • Inaccuracies can be disputed with the issuing bank or toll authority.

Limitations and User Advisory

  • The discount does not apply if return occurs after 24 hours.
  • Refunds are not provided if the return journey is delayed beyond the limit.
  • Users should check fare charts before beginning the trip.
  • Manual lanes may require additional explanation for return discount claims.
  • Rules may vary slightly based on local policies or operator guidelines.

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *