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How to update contact information in DSC?

Reissuance Is Required

  • Contact information, such as a mobile number or email, cannot be edited in an existing DSC.
  • To update contact details, a new DSC must be applied for with the correct information.
  • This is because certificate details are digitally signed and cannot be altered post-issuance.

Submit Fresh Application with Updated Information

  • You must fill out a new DSC application for me, including the revised contact details.
  • Provide necessary identity and address proof along with the updated mobile number or email.
  • Verification will be done again as per the certifying authority’s process.

Revoke the Old Certificate

  • After the new DSC is issued, the previous certificate should be revoked.
  • This ensures that outdated or incorrect contact details are not linked to an active DSC.
  • Revocation helps maintain security and compliance.

Verification of Updated Details

  • The updated contact information is validated before the new DSC is issued.
  • Video or OTP-based verification may be conducted as part of the process.
  • Only after successful verification will the DSC be activated with new contact data.

Maintain Consistency Across Platforms

  • Once reissued, the new DSC should be registered again on the relevant government portals.
  • Ensure the same contact details are updated in portal user profiles for smooth integration.
  • Keep the token or certificate file safe and updated in all required systems.

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