In a move to streamline grievance handling and enhance regulatory support, the Registrar of Companies (RoC) has officially empowered designated officers to handle and resolve queries from Limited Liability Partnerships (LLPs). This step is part of the Ministry of Corporate Affairs’ ongoing reform agenda to promote timely assistance, better communication, and operational efficiency within the LLP compliance framework. The decision, effective from August 2025, aims to reduce the escalation of basic compliance concerns and improve first-response resolution rates.

Under this new structure, each RoC office will appoint dedicated officers specifically tasked with addressing LLP-related inquiries, including those involving filings like Form 8 (Statement of Account), Form 11 (Annual Return), partner change via Form 4, strike-off notices, and LLP reactivation procedures. These officers will operate via an integrated ticketing system linked to the MCA V3 portal, allowing LLPs to submit queries online, track responses, and receive real-time updates via email or SMS. The initiative also includes internal performance metrics to ensure timeliness, accountability, and quality of support provided.

Legal and compliance professionals have welcomed the initiative, citing that many LLPs, especially small and medium-sized ones, face delays due to a lack of timely clarification on procedural matters. By empowering designated officers, the RoC aims to reduce dependency on third-party consultants and improve direct engagement with stakeholders. MCA officials also confirmed that a knowledge repository and FAQs will be updated regularly to support the officers in providing accurate guidance, thus ensuring greater confidence and clarity in LLP governance processes.