Toll Evasion and Enforcement Challenges

• Many vehicles attempt to bypass toll plazas without paying.
  
• Use of fake registration plates or duplicate FASTags is reported.
  
• Enforcement at remote toll locations remains weak and inconsistent.
  
• Lack of police support in rural areas hampers toll compliance.
  
• Limited penalties for habitual violators reduce deterrence.
  

System Errors and Technical Glitches

• FASTag deductions sometimes fail due to scanner or server issues.
  
• Double deductions and wrong vehicle classification are common complaints.
  
• Poor internet connectivity affects digital toll processing in remote zones.
  
• Inaccurate RFID reading leads to delays and disputes at the toll gate.
  
• Software bugs in toll plaza systems can result in revenue mismatches.
  

Congestion and Traffic Delays

• Toll plazas become traffic bottlenecks during peak hours.
  
• Insufficient number of lanes leads to long queues and wait times.
  
• Manual lanes slow down the process and affect overall road efficiency.
  
• Inadequate signage and poor lane discipline worsen the congestion.
  
• High toll collection time defeats the purpose of smooth highway movement.
  

Lack of Uniform Toll Structure

• Different toll rates exist for similar vehicle types across states.
  
• No standardized pricing formula leads to confusion among drivers.
  
• Private toll operators often apply different rules than NHAI-managed tolls.
  
• Local exemptions and concessions create inconsistencies in toll enforcement.
  
• Transparency in how rates are fixed and revised is often lacking.
  

Public Opposition and Legal Disputes

• Users frequently protest against tolls on poorly maintained roads.
  
• Double tolling on adjacent routes leads to public dissatisfaction.
  
• Legal petitions are filed questioning toll validity and fairness.
  
• Toll plazas within city limits are heavily opposed by commuters.
  
• Residents demand accountability on how toll revenue is spent.