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What is a password reset process for DSC token?

Understanding the Token Password (PIN)

  • A DSC token is protected by a PIN or password that grants access to the private key.
  • This password is required for signing, encryption, and accessing certificate details.
  • If forgotten or entered incorrectly multiple times, the token may get locked.
  • Resetting the password is necessary to regain access and functionality.
  • The process depends on the type and brand of the USB token.

Using Token Management Utility

  • Each token provider (such as ePass, ProxKey, or WatchData) has a dedicated management utility.
  • Open the token utility software installed on your system.
  • Insert the DSC token into a USB port and wait for it to be detected.
  • Navigate to the option labeled ‘Change PIN’ or ‘Reset PIN’.
  • Follow the on-screen instructions to proceed.

Requirements for PIN Reset

  • If the PIN is known, it can be changed easily through the utility.
  • If the PIN is forgotten, administrative access or initialization may be required.
  • Some tokens allow resetting using an admin PIN or master password.
  • Without admin credentials, the token must be initialized, which deletes existing certificates.
  • After initialization, a new DSC must be installed or reapplied.

Steps to Reset PIN (General Procedure)

  • Plug in the token and launch the utility software.
  • Select the token from the list of available devices.
  • Choose ‘Reset PIN’ or ‘Initialize Token’ if the PIN is forgotten.
  • Enter the admin password, if prompted.
  • Set a new user PIN and confirm the change.

Important Considerations

  • Resetting or initializing the token permanently deletes stored certificates.
  • Back up important data or prepare to reissue the DSC before initialization.
  • Reapply for DSC reinstallation if certificates are lost during the reset.
  • Contact the token provider or Certifying Authority for assistance if needed.
  • Always keep the PIN confidential and avoid repeated incorrect attempts.

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