Accessing the Notice from the PT Portal

• Log in to the official Professional Tax portal of your respective state using your PTRC or PTEC credentials.
  
• Navigate to the “Notices” or “Communication” section on the dashboard.
  
• Select the notice received by clicking on its reference number or subject line.
  
• Read the full content of the notice, including the reason for issuance, compliance date, and required action.
  

Understanding the Type and Cause of Notice

• Notices may be issued for reasons such as:
  
  • Non-filing of returns.
    
  • Non-payment or short payment of tax.
    
  • Mismatch in return and payment data.
    
  • Discrepancy in employee details or exemption claims.
    
  • Late registration or incorrect information.
    
• Carefully identify the period covered and action required to avoid misinterpretation.
  

Collecting and Preparing Supporting Documents

• Gather documents that substantiate your position, including:
  
  • Filed returns and payment challans.
    
  • Salary registers and employee records.
    
  • Exemption declarations, if applicable.
    
  • Previous communications or acknowledgments.
    
• Ensure documents are clear, complete, and correspond to the period and content mentioned in the notice.
  

Drafting and Submitting the Response

• Prepare a formal written response or clarification explaining your position with relevant facts.
  
• Upload supporting documents through the portal’s reply section, if enabled.
  
• Submit the reply either:
  
  • Online through the portal, or
    
  • Physically at the jurisdictional PT office, depending on state procedures.
    
• Acknowledge and retain the submission reference number or receipt for future tracking.
  

Follow-Up and Resolution

• Monitor the status of your response under the “Application/Notice Status” section.
  
• If additional information is requested, submit it within the prescribed deadline.
  
• Upon satisfactory resolution, a closure confirmation or updated order will be issued by the department.
  
• If a penalty or payment is imposed, settle it promptly to avoid escalation.
  

Escalation or Appeal (If Needed)

• If the response is rejected or penalty imposed unfairly, you may file an appeal or rectification request.
  
• Follow the state’s formal dispute redressal process, which may involve:
  
  • Submitting a revised application.
    
  • Attending a personal hearing with tax officers.
    
  • Filing an appeal before the appellate authority.